For Tenants

Reliable Liverpool homes, handled by real people.

Aethos Homes provides well-managed residential homes across Liverpool. We focus on safe properties, clear communication and practical maintenance, so tenants know who to contact and what to expect.

Register tenant interest
01What to Expect

What tenants can expect from us.

The commitments Aethos Homes makes to every tenant. These are the standards we hold ourselves to.
01
Safe, compliant homes.
We keep gas and electrical safety, smoke alarms, carbon monoxide detection and core compliance organised and up to date.
Compliance · Continuous
02
Clear repairs process.
Tenants know how to report issues and what happens next. Urgent issues affecting safety or habitability are always prioritised.
Urgent · Prioritised
03
Named contact.
You deal with a real person, not a faceless call centre. The person responsible for the property is the person who responds.
Single Point of Contact
04
Fair communication.
We aim to be clear, practical and respectful. Rent reviews are annual and evidence-based.
Annual Reviews · Evidence-based
05
Long-term thinking.
We prefer good tenants who want to stay and look after their home. A tenant who wants to stay is more valuable than a short-term uplift.
Long-term tenancies encouraged
How repairs work
01
Report the issue
By email or message to your named contact.
02
We confirm the next step
Urgent issues prioritised. Non-urgent issues acknowledged promptly.
03
We arrange the right contractor
From our trusted contractor panel. No unnecessary delays.
04
We keep you updated
Until the issue is fully resolved.

“You deal with a named person, not a call centre.”

Aethos Homes - finished interior, Liverpool
Get in Touch

Tenant enquiry.

All enquiries go to a named person. Use the path that fits your situation.

Prospective Tenants
Looking for a property.
We occasionally have availability across our Liverpool portfolio. Contact us directly to ask about current vacancies or to register your interest for upcoming lets.
Property availability and viewings→
Long-term tenancy applications→
General portfolio enquiries→
Enquire About Availability [email protected]
Existing Tenants
Already in a property.
Maintenance requests, repair issues, tenancy questions, and end-of-tenancy matters. All handled through your named point of contact. Use the same email for anything related to your existing tenancy.
Maintenance and repair requests→
Existing tenancy questions→
Deposit and end-of-tenancy matters→
Contact Your Property Manager [email protected]